Frequent Questions

Order

You can choose how you want to order. You can get our products by placing your order on phone or by sending us an email or from our website.

To order by phone: call +234 8185801242
To order by email: send an email to fertility@fertil24.com stating your fertility condition and age. You can also state your partner’s fertility status.
To order from our website, add your desired product or products to cart, proceed to checkout, input your billing and shipping details and proceed to submit your order.

If you placed your order before 2:00 pm, the order will leave our facility same day for delivery. If you place your order after 2:00 pm, the order will leave our facility the following day for delivery.

For nationwide orders, delivery takes 1 to 4 days, including Abuja deliveries and excluding the other parts of the northern region. Northern region delivery takes 4 to 7 days.

For international orders, delivery takes 3 to 4 days, depending on the distance. The United States and United Kingdom deliveries take 4 days.

 

For every order placed on our website, you will receive an email notification and an SMS delivery alert containing the estimated delivery day and tracking number for your order when your order leaves our facility for delivery.

For every order placed on the phone or by email, you will receive an SMS delivery alert containing the estimated delivery day and tracking number for your order once your order leaves our facility for delivery.

Yes, if you need any assistance in placing your order on our website, you can click on the chat box on our website, our customer service representative will walk you through to place your order.

Payment

You have the choice of how you prefer to pay for your order. You can choose from any of our multiple payment options below:

  1. Local and International Visa and Mastercard
  2. Mobile Transfer or Internet Banking or ATM Cash Transfer
  3. Flash2Pay, Dial 014407715 to pay
  4. Direct Bank Deposit

Account Name: The Fertil-24 Services
Account Number: 0128737012
Bank: Guaranty Trust Bank Plc
Sort Code: 058215067

With our multiple modes of strongly secure online payment options, you can order your product and pay for your order with your local or international Visa and MasterCard from our website at any time of the day, 24 hours a day and 7 days of the week.

 

We have various payment options available for international orders.

Accepted Payment Methods for international orders:

  1. Credit or Debit cards – Pay securely using Paystack or Voguepay
  2. Local Bank Transfer – Payoneer Global Payment Service
  3. International Bank Transfer
  4. Western Union (Please contact us for receiver’s details)

Know that there is no currency conversion fee if you choose to pay with Local Bank Transfer. You are actually making a transfer from your local account resident in your country to our local account resident in the same country.

If you prefer to pay for your order using your local bank account, you can proceed using the currency listed below and ensure you choose the currency for your local bank account. Please know that this is a commercial service that can ONLY be used with your company account, if you do not have a company account, please choose another payment option. Individuals in the EU can use this payment option WITH and WITHOUT a company account.

Local Bank Transfer Payment Details:

USD Receiving Account (ACH) – Local Bank Transfer ONLY – No Currency Conversion Fee
Bank Name: First Century Bank
Routing (ABA): 061120084
Account Number: 4018539714867
Account Type: CHECKING
Beneficiary Name: THE FERTIL 24 SERVICES

EUR Receiving Account (SEPA) – Local Bank Transfer ONLY – No Currency Conversion Fee
Bank Name: Wirecard Bank AG
Bank Address: Einsteinring 35 85609 Aschheim, Germany
BIC: WIREDEMM
IBAN: DE47512308006503506976
Bank Country: Germany
Beneficiary Name: THE FERTIL 24 SERVICES

GBP Receiving Account (BACS) – Local Bank Transfer ONLY – No Currency Conversion Fee
Bank Name: Barclays
Sort Code: 231486
Account Number: 03460394
Beneficiary Name: THE FERTIL 24 SERVICES

International Bank transfer details:

This is when you choose to make payment from your account resident in your country to our account in resident in our country. This attracts a currency conversion fee.

US Dollar Account:
Account Name: The Fertil-24 Services
Account Number: 0157665247
Bank: Guaranty Trust Bank Plc
Swift Code: GTBINGLA

Pound Sterling Account:
Account Name: The Fertil-24 Services
Account Number: 0158197402
Bank: Guaranty Trust Bank Plc
Swift Code: GTBINGLA

Euro Account:
Account Name: The Fertil-24 Services
Account Number: 0158197419
Bank: Guaranty Trust Bank Plc
Swift Code: GTBINGLA

Yes, you can pay for your order with your USD credit or debit card. You can place your order in USD and make payment in USD currency.

Product

If you were diagnosed with hormonal imbalance, the FertilXtra treatment is designed for hormonal imbalance. FertilXtra helps to bring your hormones back to balance and enhance your fertility so you can conceive naturally.

The FertilXtra treatment for men is designed for hormonal imbalance for men and general fertility boost for men.

The FertilXtra treatment for women is designed for hormonal imbalance for women and general fertility boost for women.

The FertilXtra treatment is further categorized into groups to suit your need. You have the following:

Mummy’s Kit – designed for women of age group 39 to 44 years and women diagnosed with high FSH/poor egg reserve.
Mature Mummy’s Kit – designed for women of age group 45 and above and women diagnosed with high FSH/poor egg reserve.

Daddy’s Kit – designed for men of age group 39 to 44 years, diagnosed with low sperm count or an extremely low sperm count.
Mature Daddy’s Kit – designed for men of age group 45 and above diagnosed with an extremely low sperm count.

Mum & Dad’s Kit – designed for both partners of age group 39 to 44 diagnosed with hormonal imbalance or for general fertility boost.
Mature Mum & Dad’s Kit – designed for both partners of age group 45 and above with hormonal imbalance or for general fertility boost for matured partners trying to conceive naturally.

 

 

If you were diagnosed with a fibroid or multiple fibroids, the FibroCare treatment is designed for fibroid conditions and at the same time enhances your fertility so you can conceive naturally.

If you choose to order the 3 months treatment plan, go for the FibroCare Kit and if you choose to order the one-month treatment plan go for the FibroCare Starter Kit. If you choose the starter kit, remember to continue with your treatment monthly until you achieve your desired results.

You can check for product quantity on the product page. Please know that Organics-G is not included in the FibroCare Starter Kit, if you choose to add it to your order, you can get it here>>>

Add Organics-G

If you were diagnosed with an ovarian cyst or Polycystic Ovarian Syndrome (PCOS), the CystCare treatment is designed for ovarian cyst and PCOS conditions and at the same time enhances your fertility so you can conceive naturally.

If you choose to order the 3 months treatment plan, go for the CystCare Kit and if you choose to order the one-month treatment plan go for the CystCare Starter Kit. If you choose the starter kit, remember to continue with your treatment monthly until you achieve your desired results.
You can check for product quantity on the product page. Please know that Organics-G is not included in the CystCare Starter Kit, if you choose to add it to your order, you can get it here>>>

Add Organics-G

If your HSG report shows that your tube or tubes are blocked, or states hydrosalpinx, the Blocked Fallopian Tubes treatment is designed for tubal blockage and hydrosalpinx conditions and at the same time enhances your fertility so you can conceive naturally after opening up the blocked tubes.

If you choose to order the 3 months treatment plan, go for the Blocked Fallopian Tubes Kit and if you choose to order the one-month treatment plan go for the Blocked Fallopian Tubes Mini Kit.

If you choose the mini kit, please continue with your monthly treatment for at least 3 months or until your tubes are open. Know that starting this treatment will also enhance your fertility, you MUST allow your tubes to completely open up before trying to conceive to avoid falling pregnant when your tubes are not completely open which may lead to an ectopic pregnancy.

If you have issues with amenorrhea which is absent of menstruation, the Cycle Regularize treatment is designed for amenorrhea (absent menses) and scanty menses conditions to help bring back your menses and nourish your reproductive health.

If you choose to order the 3 months treatment plan, go for the Cycle Regularize Kit and if you choose to order the one-month treatment plan go for the Cycle Regularize Starter Kit. If you choose the starter kit, remember to continue with your treatment monthly until you achieve your desired results.

 

If you were diagnosed with an infection, the InfectCare treatment is designed for the various types of infection issues as well as recurrent infections.

If you choose to order the 3 months treatment plan, go for the InfectCare Kit and if you choose to order the one-month treatment plan go for the InfectCare Starter Kit. If you choose the starter kit, remember to continue with your treatment monthly until the infection is completely eradicated.

Congratulations, you have taken the first step of restoring your fertility by placing your order. Now that you have received your order, the first thing to do is to go through your product manual and then proceed to start taking your treatment.

The time it will take for one woman to conceive is different from the time it will take for another woman to conceive because the body system is different for every woman. The time it will take for you to conceive is peculiar to your own body system. A high number of women that have used our treatment have been able to conceive within 2 to 3 months of taking treatment while some have been able to conceive in one month after taking our treatment.

All you need to do is to be consistent in taking your treatment and before you know it, you will have a positive pregnancy test report in your hands.

Shipping

If you placed your order before 2:00 pm, the order will leave our facility same day for delivery. If you place your order after 2:00 pm, the order will leave our facility the following day for delivery.

For nationwide orders, delivery takes 1 to 4 days, including Abuja deliveries and excluding the other parts of the northern region. Northern region delivery takes 4 to 7 days.

For international orders, delivery takes 3 to 4 days, depending on the distance. The United States and United Kingdom deliveries take 4 days.

Yes, you will receive a tracking number for your order to enable you to track your order. You will also receive an SMS or email delivery alert once your order leaves our facility for delivery.

You can also choose to track your order on our website here>>>

 

Our nationwide and international orders are handled by our delivery partners, DHL and UPS. Your order is carefully handled and delivered at your doorstep.

Treatment Plan

Our fertility treatment plan helps to restore your fertility back to normal and bring your body back to balance. We have the 3 months treatment plan and the one-month treatment plan.

The 3 months treatment plan is put together to help restore your fertility and reproductive health over a period of 3 months. The 3 months treatment plan are our kits which is 3 months supply.

The one-month treatment plan is put together to kick-start the process of restoring your fertility. This treatment plan is to begin the process of restoring your fertility especially if you cannot get the 3 months treatment plan. The one-month treatment plan is our starter kit which is one month supply.

If you choose to order a starter kit, you are expected to continue with your treatment with the supplement targeting your condition until you achieve your desired results.

The 3 months treatment plan and the one-month treatment plan is put together to restore your fertility and reproductive health. The plan you choose to go for depends on the resources available to you. If you can get the 3 months treatment plan which is the kit, that is great but if not, then it is better to begin the process with the one-month treatment plan which is the starter kit.

Our treatments are defined with outlined benefits for the various conditions so you know the treatment that suits your condition as well as the benefits you get for taking the treatment. You should go through the product description to know if it is best for your issue.

For example, if you have issues with a fibroid, the FibroCare Kit or FibroCare Starter Kit is defined to handle fibroid issues. If you choose to order the 3 months treatment plan, the FibroCare Kit is best for you and if you choose to order the one-month treatment plan the FibroCare Starter Kit is best for you. This is the same with other treatment.

You can check for product quantity on the product page. Please know that Organics-G is not included in the FibroCare Starter Kit, if you choose to add it to your order, you can get it here>>>

Add Organics-G

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